Question 1

How do I book a stay?

Accepted Answer

Pick your dates on any home and book directly through our secure checkout. You'll get instant confirmation and a single point of contact for your whole trip.

Question 2

Are there any booking fees?

Accepted Answer

Never. Booking direct means no service fees and the best possible rate — the price you see is the price you pay.

Question 3

What is your cancellation policy?

Accepted Answer

Each home sets its own flexible policy, shown clearly at checkout. Most stays are fully refundable up to a set window before arrival.

Question 4

Are pets welcome?

Accepted Answer

Many of our homes are pet-friendly — just look for the pet-friendly filter when you search, and bring the whole family.

Question 5

Does your property have BBQ grills

Accepted Answer

All properties have bbq grills. We do ask that guests clean the grill if they use the grill. Bring your own charcoal for the grills.

Question 6

Do you provide heating for properties with pools?

Accepted Answer

Yes properties with swim spas or pool do have pool heating available and it is provided complimentary from March until October.

Question 7

Do you recommend Travel Insurance?

Accepted Answer

Yes travel insurance is recommended for guests to purchase.

Sunset Dream Escapes

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